"FAQs – We’ve Got It Sorted"
Are your cleaners insured and background-checked?
Yes. All of our staff are fully insured and police-checked to ensure safety, professionalism, and peace of mind for our clients.
Do I need to supply any cleaning products or equipment?
No, we bring all the necessary professional-grade equipment and environmentally friendly cleaning products. However, if you prefer we use your supplies, we’re happy to accommodate.
How do you price your cleaning services?
Our pricing depends on the service type, property size, and frequency. We offer competitive, transparent quotes—just call us on +61 2 8111 5634 or email contactus@cleanpropertycare.com.au for a free estimate.
Do you offer one-off or regular cleaning services?
Yes! We provide both one-time cleans and regular cleaning services (weekly, fortnightly, or monthly). No long-term contracts are required unless requested.
What if I’m not satisfied with the cleaning?
Your satisfaction is our priority. If you’re not happy with any aspect of our service, let us know within 24 hours, and we’ll return to fix it—free of charge.
How do I book, reschedule, or cancel a service?
You can book or reschedule by:
Calling us on +61 2 8111 5634
Emailing contactus@cleanpropertycare.com.au
We kindly ask for at least 24 hours’ notice for cancellations to avoid a cancellation fee.